Sep 21, 2026  
2025-2026 Catalog and Student Handbook 
    
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2025-2026 Catalog and Student Handbook [ARCHIVED CATALOG]

CTS 155 - Tech Support Functions

Class: 2 Lab: 2 Clinical: 0 Work: 0 Credits: 3

Prerequisite(s): None
Corequisite(s): None
This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems.
Offered: Spring